Arctic Factory | Design Agency

Take your development project to the next level

#arcticfactory

Get help from a northern design team known as the arctic squad

Arctic Factory is a northern design team and our customers call us the arctic squad. We are committed to help you and your team become pioneers in design-oriented and human-centred development, one step at a time.

We partner with you in hands-on development work and projects.

When you want development to have an impact

We help you design and facilitate inclusive and impactful development processes that create shared understanding, strategic solutions and innovation. Together we can achieve impactful results and strengthen your organisation.

Impactful projects can change the world

Service design, strategy work and facilitating development are core competences of our team.

We use service design methods and tools to support your development team.
We help you create a clear strategy to guide your organisation's activities and decision-making.
We facilitate large and small projects using the most effective methods.

Together, we can build an organisation that is known for its focus, innovation and strong brand.

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Our clients are leaders and teams who want to succeed

”Service design expertise, lightning-fast internalisation of issues and the diamond's hard work in condensing concrete issues into clear visual presentations are definitely Arctic Factory's strengths.
I can warmly recommend the arctic squad."

Marko Alamartimo
CEO, Business Tornio

Bring the service design approach to your organisation

We help you to adopt a design oriented and human-centred development approach - at individual, team and organisational level.

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Involve people in development through agile everyday actions

We help you to involve people. You'll engage customers, residents, employees and partners in a shared story.

Develop to reach your strategic goals

We help you to develop a strategy and keep strategic objectives at the heart of your development work.

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Why design?

Because people

Through design, you create services and solutions that meet the specific needs and expectations of people in your area.

By involving local residents, businesses and other stakeholders in the design process, you ensure that your services are user-centred, efficient and effective.
Design also helps you identify opportunities for innovation and collaboration, leading to more sustainable and resilient services and increased vitality.

Overall, design can help you create public services that better serve people around the world and contribute to economic and social development.

Because society

Designing public services builds a user-centred approach that puts citizens' needs and expectations first.

This leads to more efficient and effective services that better meet citizens' needs.
It develops the right solutions to identified challenges, thus increasing satisfaction and trust in public institutions.

By involving citizens in the design process, design promotes transparency and accountability, as well as a sense of ownership and participation in the development of public services.